Privacy
Privacy - Our Policy. Guaranteed.
Thank you for visiting Cell-Phone-Accessories.com ("Online Internet Sales" division of Accessory Liquidation Specialist owns and operates Cell-Phone-Accessories.com). We dedicate ourselves to serving individuals and businesses with good products at fair prices. In that effort, we respect and protect the privacy of those who visit or use our website. When we collect information from you, we want you to know how it is used. To demonstrate our commitment to fair information practices, we have adopted leading industry privacy guidelines. We are pleased to provide this privacy policy to inform you of our practices with respect to the collection and use of information about visitors to our website. By using this site, you consent to the following terms effective 03/01/2000 and last updated on 12/31/2007.
As per our guidelines, we do not sell nor misuse any customer identifiable information. This privacy policy covers the website www.Cell-Phone-Accessories.com. Because this web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices. If you have questions or concerns regarding this privacy statement, you should first contact Cell-Phone-Accessories.com. We assure you that we will respond to your question(s) and/or address your concern(s) within 14 days.
What do we collect and how do we use it?
You may visit this site and learn about Cell-Phone-Accessories.com anonymously. The data that we regularly collect about visitors to our site (e.g., browser type, pages accessed, duration of visit, etc.) does not enable us to identify you personally. If you use "email" link provided at the top or elsewhere within the site, you will be presented with an email form where all the fields are optional. These fields include company name, contact name, contact email address, contact phone number, or order number if you are contacting us regarding an order. These fields if supplied may help us to respond to your inquiry faster and in a more effective manner. Other optional information requested include how you found us, comments about our product prices, ease of finding products at our website, and whether it is your first visit to our website. This information, if supplied, may help us to improve our website to make our website more accessible and easier to navigate. If an order is placed at our website, we record your IP address for your security to have means to track any unauthorized transaction that may occur at our website. Yahoo!, Inc. uses the information we collect about you to process orders and to provide a more personalized shopping experience. When you order, we need to know your name, mailing address, credit card number, and expiration date. Unlike retail store purchases, we also require your credit card billing address and billing phone number. We may share this information for the purpose of processing the transaction you have requested (such as with your credit card company). This allows us to process and fulfill your online or phone order per credit card online and phone security guidelines implemented by the major credit card companies. If you provide us with your email address during checkout and check the box requesting offers and announcements from Cell-Phone-Accessories.com, we may send you a discount coupon each month towards orders you may place in the future (Optional - See next paragraph for details). When you submit a customer review, Yahoo!, Inc. and ourselves ask for your e-mail address. You can be assured that you will not receive any e-mails from us other than matters related to your order except ofcourse the box requesting offers and announcements from Cell-Phone-Accessories.com is checked during checkout to receive one promotional email each month with an option to permanently remove your email address from our database. Your comments, however, regarding your experience with us may be posted online as a customer testimonial. For your security, we do not post any personally identifiable information online regarding any of our customers. For your security - we do not store credit card numbers in our database after one month of purchase date. They are automatically programmed to get purged/deleted exactly one month after purchase date. If, in the future, we undergo any sort of corporate reorganization, we may need to transfer your personally identifiable information to the surviving entity. In such a case, users will be notified via email prior to a change of ownership or control of their personal information. We will also disclose your personally identifiable information if we reasonably believe we are required to do so by law, regulation or other government authority.
How can you remove your email address from our promotional mailing list or update your information?
If you do not want us to email you ever for any reason, you may not give us your email address in the first place by simply entering our default email address clearly posted in red color during check-out. Please note that if you choose this option, you will not receive your order confirmation and tracking number by email. When you place an order with us and provide your email address, you will receive an order confirmation confirming receipt of your order followed by another email containing the shipper's tracking number for your order. If you have checked the box requesting offers and announcements from Cell-Phone-Accessories.com, you may receive our monthly promotional email during the first week of the following month with a customer appreciation discount coupon code for discounts not offered to new visitors. However, if at that point you do not wish to receive our monthly promotional offers, the best and the fastest way to stop them is by clicking the "UNSUBSCRIBE" link that is always provided at the bottom of each such promotional email and you will be INSTANTLY UNSUBSCRIBED PERMANENTLY from our mailing list or alternatively (slower process) you may send an E-Mail with "UNSUBSCRIBE" in the subject and the originating email address will be removed from our records. Please note that if you place an order with us again after unsubscribing and use a DIFFERENT email address and check the box requesting offers and announcements from Cell-Phone-Accessories.com, your new email address will begin receiving promotional emails. You may only correct your name, shipping address, shipping phone number, billing address, billing phone number, or email address by requesting those changes using our standard contact E-Mail form. For security reasons, credit card number and expiration date changes or corrections must be made by contacting customer service.
Why do we need your billing address and phone number?
Unlike retail store purchases with a credit card, we also require your credit card billing address and billing phone number exactly as it is recorded at your credit card bank. Your credit card financial institution includes their bank contact number, and the CVV2/CID authentication codes, in your magnetic stripe. When 'swiping' the magnetic stripe on your credit card at a retail store, these codes are automatically captured. Since we do not have your credit card present during internet transactions, the banks request us to obtain that data manually. This allows for automated verification of the credit card. Since the bank's introduction of these codes in 2000, this fraud prevention tool is rapidly being accepted industry-wide as proof the credit card is valid. Without these codes, we need to manually verify addresses with your bank, which sometimes causes processing delays. Should the address not match up, the bank will not release what the correct address is and we consequently cannot process the order. This is the reason why we require the correct credit card billing address and the credit card billing phone number in order to process every order.
Do we share customer information with anyone else?
If an order is placed voluntarily at this website, the credit card billing address and billing phone number will need to be shared for the purpose of verification in order to process the requested transaction (such as with the credit card company that has issued the credit card being used to make the purchase). This site is hosted by Yahoo!, Inc. Yahoo!, Inc. hosts the store pages, ordering system, and order data. Yahoo!, Inc. automatically collects order information but may only use this information to improve store functionality in the aggregate such that it does not identify any one individual in the process. If you accessed this store through Yahoo! Shopping, Yahoo!, Inc. also automatically collects information about your shopping experience. Please see the Yahoo!, Inc.'s Privacy Policy at: http://privacy.yahoo.com/privacy/us/ for more information about how Yahoo!, Inc. uses this information. The only other party that we share customer information with is our fulfillment center. We provide to them the information necessary to ship your orders such as your name, shipping address, and shipping phone number. This information is used only for the purpose of fulfilling the orders. Cell-Phone-Accessories.com does not sell, trade, or rent your personal information to others in ways other than disclosed in this privacy policy. Cell-Phone-Accessories.com may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information. Cell-Phone-Accessories.com may release account information when we believe, in good faith, that such release is reasonably necessary to (i) Comply with law, (ii) Enforce or apply the terms of any of our user agreements or (iii) Protect the rights, property or safety of Cell-Phone-Accessories.com, our users, or others.
Privacy of children under age 13
Cell-Phone-Accessories.com does not specifically collect information about children (defined as those under the age of 13 years old). We do not allow children to register with us as defined in our Terms of Sale. We will not knowingly use personally identifiable information from children without first receiving parental consent.
Our policy regarding spam
At Cell-Phone-Accessories.com, we do not endorse the practice of sending unsolicited commercial email (spam). As clearly mentioned earlier, providing an email address to us is not a requirement in order to place an order with us. If you do provide your own email address and do not check the box requesting offers and announcements from Cell-Phone-Accessories.com, you will only receive your order confirmation by email and later the shippers tracking number of your order by email. If you have checked the box requesting offers and announcements from Cell-Phone-Accessories.com, you may receive our monthly promotional email during the first week of the following month with a customer appreciation discount coupon code for discounts not offered to new visitors. If you like, you may simply reply to the very first such promotional email with, "REMOVE" in the subject or unsubscribe using the "unsubscribe link" at the bottom of each such promotional email and you will be instantly unsubscribed from our promotional mailing list PERMANENTLY.
Please note that when you place an order with us, you do not even have to give us your email address in the first place either if you do not have one or if you do not want us to send you any emails including an order confirmation email and an email containing your tracking number (and we certainly understand that knowing the spam problem being so problematic for all of us). To choose this option, you will need to enter our default email address (clearly posted in red color that cannot be missed during checkout) instead of your own email address because our checkout cart requires an email address to be entered in order to process each order. As you can see from the alternatives we offer above, we give you more choices regarding use of your email address than any other known business website on the web.
External links on our site
For your convenience, we have provided promotional links to certain third party web sites. Links such as the "American Express Fraud Protection Guarantee" are informational links providing useful information or products unavailable to visitors at this website. The links are not seamless, no portion of a page at this website has been altered intentionally to make it look similar to any external website, and no frames remain in the users browser that can mislead the users of being at our website although at another external website. Upon clicking on any external text or banner link, the URL change is clearly visible in the browser - An indication that informs the user of the exit from our website and an entry to another third party website promoting a product or service. If you choose to proceed within the third party website, please be aware that the third party's privacy policy, and not Cell-Phone-Accessories.com's, will govern your activities and any information you disclose while visiting the third party's site.
Security - How do we protect customer information?
When you place orders or access your account information, we use the Stronghold secure server that is owned, operated, and maintained by Yahoo! Cell-Phone-Accessories.com still maintains full control over all your personal information which will not be shared and held only in the most secure manner. The secure server software (SSL) encrypts all information you input before it is sent to us. All the Order Form pages are served through a secure https connection using 128-bit SSL v2/v3 encryption to prevent third party access. All online transactions are handled with industry-standard SSL encryption. When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, then decoded when it gets to us. To determine whether you are on a secure page while you are at the Check Out: In Netscape 3.0, look to see if the gold key in the lower left corner of the browser is connected and the blue background is highlighted. In Netscape 4.0 or above and Internet Explorer 6.0, you will see a padlock icon in the lower left and right corner respectively. If it is locked you are on a secure page. This is proof that the Order Check-Out pages (Order Forms) are secure. Furthermore, all of the customer data we collect is protected against unauthorized access. In order for someone to access the data internally they must provide a security key and password, in addition to the user ID number. This information is restricted to authorized personnel. Every piece of customer provided information is considered classified information and never accessed after order processing is complete - Except in cases of returns, exchanges, customer inquiries, or in the event poromotioanl emails are requested at the time of checkout by checking the box for requesting promotional emails. This information is absolutely never given nor sold to other companies or individuals under any circumstances.
Cell-Phone-Accessories.com is committed to providing superior products at lower prices under a secure shopping environment. Please be assured that all the information that you provide to us in order to place your order will remain safe in SSL secure servers and will not be sold nor misused. Only promotional emails will be sent by us (if requested during checkout) no more than once a month with an option at the bottom of each such email to permanently remove your email address instantly from our database. For added security - we do not store credit card numbers in our database after one month of purchase date. They are automatically programmed to get purged/deleted exactly one month after purchase date.
What about "cookies"?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide features such as the storage of items in your shopping cart between visits and to track which pages are getting more page views to assist us in our marketing strategies. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without cookies, you can still use all of the features in our store, including placing an item in your shopping cart and purchasing it. We do allow Yahoo!, Inc. to place cookies on your computer’s hard drive because they provide us with the shopping cart and backend operations.
Policy changes
Cell-Phone-Accessories.com reserves the right to change this privacy policy. If we make material changes to this policy, it will be updated on this page. The users continued use of this web site will be subject to the then-current privacy policy.
Questions
If you have any questions or suggestions about our privacy practices or wish to update your information, please feel free to send us an E-Mail.
What can you do to protect your own privacy?
In a world where information can uncover new possibilities, being smart about privacy is essential for businesses and consumers alike. For useful privacy tips, please click here and learn smart ways to protect your privacy. Safeguarding your privacy is a very serious matter that must not be taken lightly because lost privacy can result in serious consequences.
Tell us what you think
Cell-Phone-Accessories.com welcomes your questions, comments, or concerns about privacy. Please send them by mail to the address below or send us an E-Mail and we will use all commercially reasonable efforts to consider, promptly determine, and correct any problem whatsoever that is related to a privacy issue.
Online Internet Sales Privacy
Accessory Liquidation Specialist
642 Brand Lane,
Stafford, Texas 77477
Privacy - Our Policy. Guaranteed.
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