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I have already enabled cookie acceptance in my browser but I still can't add more than one item to the cart. (Continued from the FAQ's Section)


The problem you are having appears to be caused by a difficulty setting your user cookie.

If your browser is not accepting all cookies this may happen. For example, if it accepts only session cookies and not persistent cookies, this could happen. It can also be some type of program running on the computer that is blocking cookies. Having each item in the store in the shopping cart is dependent on the cookies being stored on the computer properly. Currently, there is no technical problem with our Store, as it is working fine.

A cookie is a small piece of information stored by your browser to help identify who you are. Our Store uses cookies to keep you logged into your temporary account as a new visiting customer as you move from page to page. If your cookie is not being accepted correctly, you will be logged out of our account as soon as you move to a different page. This is what is likely blocking your current ability to log in or stay logged in.

There are a number of reasons why your cookie may not be set properly:

•The date on your computer is set incorrectly. Since cookies rely on dates, a computer with an incorrect date may "mislead" your browser into forgetting about your cookie. To fix this, simply set the correct time and date on your computer.

•Your browser is not set to accept cookies. Most browsers have the option of either accepting all cookies, showing an alert before accepting a cookie, or not accepting cookies at all. In order to use our Store, your browser must be set to accept all cookies without alerts. If your browser gives you the option to accept all cookies, you should choose it. If your browser gives you the option to show an alert before accepting a cookie, you should not select it. Below are the setting instructions for several popular browser types.

(When making these adjustments, be sure to confirm any changes you make by clicking the "OK" button in the Options windows.)

Netscape versions 3.x and earlier: Click Options/Network Preferences/Protocols. Uncheck the option "Show an alert before accepting a cookie."

Netscape 4.0 or higher: Click Edit/Preferences/Advanced. Make sure the setting "Accept all cookies" is checked.

Internet Explorer 3.x and earlier: Click View/Options/Advanced. Uncheck "Warn before accepting cookies."

Internet Explorer 4.0: Click View/Internet Options/Advanced. Make sure "Always accept cookies" is checked.

Internet Explorer 5.0: Click Tools/Internet Options/Advanced. Make sure "Always accept cookies" is checked.

•You have installed an application that monitors/blocks cookies from being sent. These include virus protection software, etc. To remedy this, simply disable the monitoring application before logging in (Just to see if that is the cause and if yes, contact that software maker for a solution to get around this problem safely).

•You are behind a firewall that doesn't allow you to receive cookies. This is sometimes the case for users connecting from a business intranet that limits cookie acceptance for security reasons. To check if this is a factor, contact your system's administrator.

•Your browser and/or your browser's cookie files are corrupted. Corrupted browsers or cookie files sometimes cease to support our Store. Try shutting all of your browser's windows, then deleting the cookie files in your browser's directories. If this doesn't work, the easiest solution may be to try another browser (if you have one) on your computer. You may wish to reinstall your current browser as well by finding the original installation file and repeating the install process. As a last resort, you can download a new browser, or an updated version of your present browser, from the web. * Note that this may take awhile, depending on your modem's speed.

For more information on cookies, please visit the following sites:

http://www.webmonkey.com/webmonkey/geektalk/96/45/index3a.html - An Article on Cookies from HotWired

http://help.netscape.com/kb/client/970226-2.html - A Description of Cookies from Netscape Technical Support

http://www.yahoo.com/Computers_and_Internet/Internet/World_Wide_Web/HTTP/Information_and_Documentation/Persistent_Cookies/ - Yahoo!'s Directory

The Netscape browser can be found at the Netscape site:

http://home.netscape.com/

The Internet Explorer browser can be found at the Microsoft site:

http://www.microsoft.com/

Thank you and wish you good luck in getting this problem resolved.

For weBoost Wilson Amplifier Buyers: Please note that amplifier part numbers which begin with "47" or "46" can be installed anywhere within USA and worldwide, whereas amplifier part numbers which do not begin with "46" or "47" are only available for installation outside United States of America. If purchasing part numbers which do not begin with "46 or 47" to be shipped within USA but for use outside USA, please complete and fax Legacy Cell Phone Signal Booster Customer Statement right after placing such an order. Thank you.

Regarding weBoost, Wilson Pro, and zBoost Amplifiers:

This is a CONSUMER device.
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider's consent. Most wireless providers consent to the use of signal boosters. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider.
You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person.
You MUST cease operating this device immediately if requested by the FCC or a licensed wireless service provider.
WARNING. E911 location information may not be provided or may be inaccurate for calls served by using this device.
Please note, the four largest carriers - AT&T, T-Mobile, Verizon and Sprint plus more than 90 regional carriers have given blanket consent for use of all boosters certified to the new FCC standards.

In order to help our valuable customers, we have compiled a list of most major wireless service provider's signal booster registries so you can easily register your existing or new cell phone signal booster after placing an order for it at our website. weBoost, WilsonPro, and zBoost are Wilson Electronics companies.

Please type your cell phone model in the search box at the top to view all available accessories for your phone model

Found Lower Purchase Price Elsewhere (Excluding Wilson Electronics Products)? Simply email and/or fax, Low Price Guarantee form if you find accessories or related supplies for less (excluding Wilson Products) and await our response during business hours to see whether we can match or offer a new lower cost. Competing retail suppliers or online stores must be located in USA or Canada. See product supply price guarantee form for details.

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